Terms & Conditions

Welcome to the website of Deltra Global Profiles Private Limited. By accessing or using this website, submitting an enquiry, requesting a quotation, or purchasing a product or service through the website, you agree to these Terms & Conditions.

Please read these terms carefully before using the website or placing an order.

1. About Deltra Global

Deltra Global Profiles Private Limited provides aluminium, uPVC, glass, fenestration, partition, railing, entrance, fire-rated and other architectural solutions for residential, commercial, institutional and other projects.

2. Website Information

We make reasonable efforts to keep the information on this website accurate and current.

However, product images, colours, dimensions, finishes and visual representations may vary slightly depending on screen settings, manufacturing processes, material batches and final product specifications.

3. Product Information

Product descriptions, images, specifications, features and other information are provided for general product understanding.

Actual product specifications may vary depending on:

Product configuration
Size and dimensions
Material selection
Glass specification
Finish or colour
Hardware
Project requirements
Customization
Manufacturer or brand system

Where a product is customized or made according to customer requirements, the final approved specification will govern the order.

4. Quotations and Pricing

Prices displayed on the website, where applicable, are for information and may vary according to product specifications, quantity, customization, delivery location, installation requirements and applicable taxes or charges.

For customized, project-based or bulk requirements, the final price will be confirmed through a quotation.

A quotation may include product cost, applicable taxes, delivery charges, installation charges or other applicable costs.

Any applicable charges will be communicated before order confirmation.

5. Orders and Order Confirmation

An enquiry, quotation request or submission through the website does not automatically constitute an accepted order.

An order becomes confirmed only after Deltra Global has reviewed the requirement and provided appropriate confirmation, quotation, payment instructions or order confirmation, as applicable.

We reserve the right to decline or cancel an order where necessary due to product availability, incorrect information, technical limitations, pricing errors, manufacturing constraints or other legitimate business reasons.

6. Customized and Made-to-Order Products

Many architectural products may be manufactured or configured according to project-specific dimensions and requirements.

Once production of a customized or made-to-order product has started, cancellation, modification or return may not be possible unless specifically agreed by Deltra Global.

Customers are responsible for reviewing and approving the final specifications before production begins.

7. Customer Responsibilities

Customers are responsible for providing accurate:

Contact information
Delivery information
Project location
Dimensions
Product requirements
Quantity
Specifications
Installation-related information

Delays or additional costs resulting from incorrect or incomplete information may be the customer's responsibility.

8. Delivery

Delivery timelines depend on product type, quantity, customization, production requirements, destination and logistics availability.

Customized and bulk/project orders may require additional processing or manufacturing time.

Estimated delivery timelines are provided in good faith and may change due to circumstances outside our reasonable control.

9. Installation

Where installation is included or separately agreed, the scope, charges and responsibilities will be communicated as part of the quotation or order.

Customers should ensure that the site is reasonably ready for delivery and installation where applicable.

10. Returns and Refunds

Returns and refunds are governed by our separate Shipping & Return Policy.

Customized, made-to-order and customer-specified products may have different return eligibility.

Customers should review the Shipping & Return Policy before placing an order.

11. Intellectual Property

All website content, including:

Text
Product descriptions
Images
Graphics
Logos
Designs
Videos
Branding
Website structure

belongs to Deltra Global Profiles Private Limited or its respective licensors/partners and may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

12. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Submit false or misleading information
Attempt to gain unauthorized access to website systems
Copy or misuse website content
Interfere with website functionality
Use website information for fraudulent activities
Violate the rights of Deltra Global or third parties
13. Third-Party Links

The website may contain links to third-party websites, brands, services or platforms.

Deltra Global is not responsible for the availability, accuracy, content or policies of third-party websites.

14. Limitation of Liability

To the extent permitted by applicable law, Deltra Global shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

15. Force Majeure

Deltra Global shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, transportation disruptions, government restrictions, strikes, supply-chain interruptions, technical failures or other unforeseen events.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

17. Contact

Deltra Global Profiles Private Limited
Email: info@deltraglobal.com
Phone: 080 3182 5850
Location: Hyderabad, Telangana, India