At Deltra Global Profiles Pvt. Ltd., we strive to deliver high-quality products in a timely and secure manner. Our shipping policy is designed to ensure a smooth and transparent experience for our customers.
Shipping Coverage
We offer domestic and international shipping on all our products. Delivery areas are subject to courier partner serviceability.
Shipping Time
Orders are typically processed within 2–5 business days from the date of confirmation.
Standard delivery within India takes 5–10 business days.
International orders may take 10–15 business days depending on the destination.
Shipping Charges
Shipping charges are calculated at checkout based on location, size, and weight of the order.
For bulk or customized orders, charges will be shared on a case-by-case basis.
Order Tracking
Once dispatched, you will receive an email/SMS with tracking details. You can monitor the delivery status using the provided link.
Delays
While we strive for timely delivery, external factors such as logistics issues, weather, or government regulations may cause delays. We appreciate your patience and understanding.
We value customer satisfaction and ensure every product is delivered in top condition. However, if you are not fully satisfied, please review our return and replacement guidelines:
Eligibility for Return
Returns are accepted only for manufacturing defects or wrong product delivery.
Request for return must be raised within 7 days of delivery.
The product must be unused, undamaged, and returned with original packaging and invoice.
Non-Returnable Items
Return Process
Contact our support team at info@deltraglobal.com with order details and product images.
Once approved, we will arrange a reverse pickup or guide you through the return process.
After verification, a replacement or store credit/refund (as applicable) will be processed within 7–10 business days.
Shipping Costs for Returns
If the return is due to our error (wrong item/defective), return shipping will be free.
For other return reasons, the customer may bear return shipping charges.
For any shipping or return-related queries, please reach out to us:
Deltra Global Profiles Pvt. Ltd.
📧 Email: info@deltraglobal.com
📞 Phone: +91 7702611088
🌏 Website: www.deltraglobal.com